Contact Us

General Information

Phone: 1.800.234.8191 | 330 Laird Rd, Unit 10, Guelph, ON, N1G 3X7

Become a Customer

Visit our Become a Customer page and download the application.

Sales Team

Shanleigh Thomson - Technical Sales Manager - Western Region

Darien Gopee - Technical Sales Manager - Toronto, Manitoba, East & Northern Ontario

Shelley Beirnes - Technical Sales Manager -Southern Ontario & Key Accounts

Sylvain Gaboriau -  Technical Sales Manager - Eastern Region 

Anna-Lisa Brewer - Sales Development Coordinator - All Regions

Mike Brennan - Technical Sales Manager for Distilling & Home Fermentation - British Columbia

Packaging Team

Stephen Trace - Packaging Business Coordinator
Heather Henley - Customer Service Packaging Specialist  
Christine Llewellyn - Packaging Buyer Planner
Jacqueline Fell - Packaging Accounts Manager

ORDERS & RECEIVING

Customer Service Representatives and order processing are available from 8:00 AM to 7:00 PM EST Monday through Thursday, and from 8:00 AM to 5:00 PM EST Friday.

Telephone: 1.800.234.8191

Fax: 1.519.843.1603

Email: orders@bsgcanada.com

When ordering, please provide the following:

• Company and contact person names

• Telephone and fax numbers

• Shipping and billing addresses

• Product name, Manufacturer and type (i.e.: Weyermann® Pilsner, whole kernel or milled)

• Quantity of product needed (number of bags)

• Date order needed on or by

• Shipping information (Liftgate, Pallet jack, Call first, …)

NOTE: When ordering by email, we always reply to confirm receipt. If you send in an order and do not hear back from us within 24 hours, please resend your order or call us directly.

Customer Pickup Information for all BSG Warehouse Locations:

• Hours: 9:00am - 4:00pm, Monday-Friday
• 24 hour notice required
• Less than 1 pallet orders - same day with 2 hours notice (please have your Customer Service Representative contact your warehouse) 

Warehouse Locations

DELTA WAREHOUSE:

788 Caldew Street

Delta, British Columbia

V3M 5S2

GUELPH WAREHOUSE:

#4 - 35 Cooper Drive

Guelph, Ontario

N1C 0A4

SAINT-LAURENT WAREHOUSE:

6205 Cypihot Street

Saint-Laurent, Quebec

H4S 1R3

Offices

GUELPH OFFICES:

330 Laird Rd, Unit 10

Guelph, ON

N1G 3X7

For all other inquiries please use this contact form - thanks!